Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
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Products were received quickly and I was informed of the order status every step of the way ...Despina Fletcher - Vale of Aylesbury Housing Trust
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine. ...BRIDGET GRAVES
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks. ...Paul Barnes
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Quick despatch, easy website to use, good comms and great value ...Amanda Butcher
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish ...Mr K Advani
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Great service, friendly, helpful and quick. ...John McQueen
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