Order received , very pleased with service.
Co C P Jefferies
...C P Jefferies Heating
|As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
|Excellent service, regular updates given on delivery. Email contact easy and very efficient.
|Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
|Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Excellent service - very quick delivery, & parts just right. Thanks very much!
|Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company.
|email sent to advise day and time of delivery, item delivered at the time expected
|Thanks very much parts arived just when we needed them.
...art cooling services