|Very helpful service. Many thanks
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you.
|Good value, quick service
|excellent item exactly as described, deliverd very quickly thank you very much!!
|Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic
...marcus Payne - Ecogas Boiler Services
|no problems at all, excellent communication will gladly use your company again.
|Goods received in good time, thanks.
|Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!
...George M Bish
|Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again