Best price on the net for the items I wanted and super fast delivery.
Whats not to like
...Pam Copplestone
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Excellent service and communications. Provided Peglars items which most other merchants do not stock.
...Martin Weselby
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Kept up to date with progress of order throughout and very competitive price plus great service.
...Richard Forder
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Excellent Customer services and very helpful staffs. always keep it up.
...Shoukath Ali
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Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery.
...David Hunt
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
...RAE HALDENBY
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back :
...Benjamin Kirk
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Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
Regards
Anita White
...Anita White
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£
£44.50 
