I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
...Chris Askew
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The price of the tap was very competitive and delivery was quick.
A for Customer Service.
...Stephen Wright
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you
...Geoff Anderson
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done.
...Anthony Fineberg
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would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub ..
...H.D.R. Services
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!
...Brian Radbone
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.
...stephen Lusher
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset.
...ALLAN BRISTOW
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day.
...J SHEPHERD
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£
£44.50 
