|Great service. came really quick. Very happy with the product.
Thank you very much
|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
|Superb service as always.
...Steve Faley - Ondemand Plumbing
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
|The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
|THANK YOU , ORDER ARRIVED SAFE AND SOUND.
... mrs e bowers
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
|Great service - excellent communication. Goods delivered as requested.
|All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends.
...John Harold Davis
|The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time.
...John A Downing