Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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My Quinn radiators arrived on time and in perfect condition. ...David Lynd
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My order was delivered on time as promised, Price first class. Thanks. ...D Borman
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My order was delivered promptly and correctly. I am delighted with the service! ...Jenny
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I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service. ...Janet Burrows
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
...John Brown
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Goods as described and delivered as promised. Excellent service. ...William Paul Down
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Very helpfull and quick delivery. ...shirley fryer
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very good service ...kma services unit 6
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