A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone.
...Walter Lamb
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good
...mr t j weeks
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
...david shorter
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you
...Celia Handel
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!
...Marie Knapp - 17 Machinery LLC
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
...B.Mistry
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The online system was easy to use and the order came within 2 days - great service 😁
...J M Whittam
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Ordered on 3rd February but not delivered until 17th - 14 days later.
...John KentonPage
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service.
...mike chmiel plumbing services
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£
£44.50 
