|Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!
...Stewart - Stewart
|Service is top notch could not of done any better thank you
...keith Thompson - Mace
|Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas"
|DELIVERY PROMPT AS EXPECTED BUT I AM WONDERING WHETHER DRIVER KNOCKED ON MY DOOR, I HEARD THE VAN DRIVE OFF BUT DIDNT KNOW IT WAS THE VAN FOR ME, NEIGHBOUR BROUGHT PARCEL ROUND IN EVENING; I DID SAY IT WAS ULIKELY I WOULD BE IN AND IF NO REPLY TO LEAVE WITH A NEIGHBOUR WHICH HE DID SO THERE WAS NO PROBLEM, BUT SINCE YOU ASKED................
|Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete
|Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM
|These guys are great. Most responsive service I have had from any company for years.
|A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
|Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done.
...Brian Sydney Lawson
|Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you.
...Mrs E Thomas