I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks.
...Andrew Moore
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Good service and delivery no problem wahtsoever, would definately use My Tub again!!
...Hitachi Automotive Systems Ltd
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.
...Mike Walton
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Excellent service, fast delivery and great item. Thanks
...vivian bradley - TTR Joinery
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Most prompt and friendly when I was negotiating a different delivery address
...SM Hedworth
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Excellent service in every respect. would buy from you again.
...Howard Briggs
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Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
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Very helpful staff, order arrived on the confirmation date
...Gardner BTC LTD
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks
...Stephen gates
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£
£44.50 
