|Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.
|Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company
| Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises
|Swift delivery, good price. Painless transaction.
|Very good service, kept updated re: order, goods fit perfectly! Thank you.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others.
|Great communication throughout the transaction. Will use again
|quick delivery and very good price in comparison to other websites. Will definately use again.
|Product arrived on day stated in order update e-mail. Thanks.