Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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very straightforward - thank you!
...Steve Dixon
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected
...Karen Alexander
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No problems. Good service
...Denis J A Mac Daid
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon
...R Mackinnon
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.
...Douglas McPhee
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great service . got my order easily
...george mclafferty
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Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks.
...ron carrick
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you.
...jayne baccoli
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£
£13.14 
