|Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
|Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
|Ordered on Monday - delivered on Wednesday - brilliant service, especially at this time of year. We are very pleased with the toilet seat - many thanks.
...Mrs P Strange
|Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products.
...Morgan Barker Plumbing
|Great price. Fast dispatch and delivery by UPS. Faultless!!!
|Great service, good communication, good quality products, reliable delivery & good pricing. Faultless.
|Excellent service and delivery, would use again, would recommend.
|very helpful quick service, thank you
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again.