|quality product at a great price
|after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
|Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
Fantastic, express service, I will await the delivery as detailed.
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
|I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!
|delivery took a little longer than I had hoped
|About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service.
|Very pleased with the efficient service. Delivered as promised, communication excellent.
...Chris Lockett - CH Lockett