|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
Quick with a response to a problem
Will definitely recommend to family friends
|Delivery was perfect
...nicky Parsons - Northampton Hope Centre
|Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!
|As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
|Great service. Thanks.
|Very good, fast service. Order delivered next day.
Only one note: a professional looking invoice in PDF format would be better than the simple e-mail invoice
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If you login to your account then goto "my orders" click on the order you need details of and you will find a print invoice link which is just what I think your looking for.
...Bucks Gas Solutions
|Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous
|Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again.
|promt delivery very happy with order