Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E. ...Mike Edwards
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again. ...Westco Partnership Ltd
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After a mammoth search starting with Bristan for a 5inch Shower Rose Chrome Plated and visiting a number of websites I finally came lucky with MyTub who promptly confirmed it was in stock and so placed an order. Many thanks for the quick email confirmations and delivery this morning at 10am, great service and very pleased. Vivienne ...Vivienne Learmonth
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Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier. ...Andrew Nangle
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed! ...Mike Cheal
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All ok. Delivery very slow though. ...Gary Quest
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...Martin Land
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it. ...Bryan hodgson
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