My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another. ...Gavin Williams
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done. ...Brian Sydney Lawson
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you. ...Jean Hatton
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!! ...Philip Purves
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thanks very much arrived in good time now we have a hot shower :O))))
...Alison Digby
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Good service delivered exactly as promised
Regards
Bill Clark ...William Clark
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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Excellent service and quality product delivered. ...Clive Munnings
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