I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks! ...Leandi Roelofse
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The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them. ...clive liard
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SERVICE - GOOD QUITE FAST IN RESPONSE AND DELIVERY
PRODUCT - GOOD IN QUALITY AND PROPER PACKAGING
WEBSITE - VERY FRIENDLY.
...Eddy Sujanto - PT. Erritec Perdana
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Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again. ...Mark Eaton
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No problems. Quick and efficient service. ...Lesley Richards
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Order arrived on the day stated. Good service. ...Andrew Smith
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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