Excellent, kept me informed, would recommend ...Sean Garton - Paragon Management Services
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
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Toilet seat and cover ordered, delivered and fitted within the week!!! ...Helen Coleman
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Easy to order and free delivery too. Good experience. Thank you ...James Muff
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Very easy ordering, delivered as promised, emails helped me track the orde. ...Mrs C E Rodgers
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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Thanks for very prompt service, would certainly buy from you again. ...Ms lynn waring
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excellent service throughout and a good price. ...T Hounsome
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Good service, good price, will use you again. thanks ...Roger Lawson
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