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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again....
...Stephen Hanmer
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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Very helpful and kept me informed of when delivery would take place....
...Virginia mansouri
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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thanks for the easy transaction, pans fine...
...Jeff Axford
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Exxcellent price and fast delivery...
...Alistair Mackenzie
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Goods as described and delivered as promised. Excellent service....
...William Paul Down
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Easy to use website, speedy transaction, swift replies...
...Debbie - Mains electrical
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Thank you,excellent service and communication :...
...Nick Forrester
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Excellent quick and trouble free service, very pleased...
...Mrs Fiona Griffiths
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