Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots.
...Mr LDJ Clark
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Very good company keeping me updated although delivery took longer than expected I have now received my order.
...Mrs Marian Simmonds
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Really awful delivery. Took well over a month for item to arrive!
...Watersplash Club LTD
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
...S Grimsley
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Good service. Faster to send the order with DHL to Iceland
...Agnar Árnason
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.
...Richard C Shirley
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!
...Heather Herbert
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you.
...Kyle Richards
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Arrived in good order exactly on time and as stated in the catalogue.
Thank you.
...Greg Borgartz - Essex Wildlife Trust
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£
£9.11 
