|Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
|Parts exactly as ordered and good delivery, greet job.
...Dr H. Williams
|When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
|Excellent first class service - received within 2 days 0f ordering - will certainly shop again
|A company that looks after its customers and does everything possible to complete their order . First Class
|Excellent service, good VFM, prompt delivery.
|The service provided was good and the staff who was dealing with my order was very helpfull.
|Great item & fast delivery. Shame about pricing it a penny under the free delivery target!
|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all.