|The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
|Hi. I have recd my order. Thankyou
|Good service delivered exactly as promised
|My package arrived safely. Thank you for an excellent customer service.
|Great item at a great price, Delivery time could be improved.
|Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
|Recieved promptly, as described. Many thanks.
...Mr Roland Bailey
|A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
|Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company.
|Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.
...Businessclean Cambridge Ltd.