|order came within a few days ,no hassle,no problems.
Very satisfied with their service
...Mr A Sgattoni
|Excellent customer service! Thank you for your help and I would highly recommend MyTub.
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
|good service, would use again
...SHEFFIELD PARK ACADEMY
...Mr P J Webb
|Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services.
|Great price, fast delivery, an excellent service all round. Thanks
|Fast and efficient - items arrived even sooner than expected! Thanks.
|I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service.
...MR STEVE TOMLIN