I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you. ...David Jackson
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Christine
I picked up my parts today, thank all the team for there help ...Trevor Weavers
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Excellent service. Very happy
Recommended. ...Peter Hillyer
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT. ...mrs julie bosley
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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Prompt and efficient service, just what you want. Will be happy to recommend to others. ...Colin Newlyn
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Delivered as promised, good communication, thank you again. ...Action Centres UK Ltd
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Got the part I wanted straight away very happy will use them again thanks. ...Stewart
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