Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family!
...Mr. Bali Jhalli
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
...Peter Hughes
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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Good prices, delivery & order communications.
Difficult website especially when searching for products.
...James Gray
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Kept really well informed of my order status by email and the bathroom sink I ordered arrived on the date given. Friendly and helpful delivery driver! Great quality sink, well packaged. I would definitely order from MyTub again.
...JAY STEPHENSON
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Very good service and a good price. I would deal with My Tub again.
...George Vince
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A Fast Delivery
...Reece Bevan - Plumb Factory
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Hi, In general the speed of order was very prompt, I ordered on Sunday and received the part on Tuesday.
Unfortunately the part did not fit, with the attachment being too large. This does make me wonder why you are advertising indesit parts, that do not fit
Thanks
Craig McIntyre
...Craig McIntyre
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Thankyou for the very fast and efficient service and delivery.
...Mr.Bargery
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£
£58.28 
