Goods as described and delivered as promised. Excellent service. ...William Paul Down
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my tub was very helpfull. Rachel who dealt with me was amazing, she took care of everyhthing for me and the delivery was withing 2 days
Will without doubt order again. Fantastic service thankyou ...david forey
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...John Greig
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again. ...Matt Clancy
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan ...tristan shelton - Mr
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I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed. ...Mike Diamond
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Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger ...Roger Styring
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Excellent service and received my parts in record time. Thanks. ...Robert Shaw Bruce
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot ...John Saliot
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