I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony ...Airwaves Engineering Service
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ...Christopher Hope-Wynne
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A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
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Excelllent service ...Mrs M E McEvoy
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Everything as described, and provided helpful updates on delivery date. ...Andrew Dey
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Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...jon diver
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I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
Excellent service!!
...Mr M D Rawle
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