Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
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Excellent service delivered promptly - thank you
...States of Jersey Prison Service
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks
...Craig Watson
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Faulty item replaced within days. Much appreciated.
...Yvonne Nestor-Ryan
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Very quick delivery and extremely happy with the part and service !
...David Bingham
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to.
...Mrs Jane Greenhalgh
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Thank you My Tub..... I had searched everywhere for a replacement door handle for my Belling Format 626 oven but couldnt find anyone with a green one in stock - apart from you! It arrived promptly and was easy to fit - thank you for your efficient service!
...Mrs H S Rose
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Perfect and prompt service.
Many thanks
...MarK Seager
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Excellent service. Prompt delivery. Will definitely use you again!!!
Many thanks
...Minerva plumbing
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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£
£33.89 
