After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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No problems, which is as it should be. ...Steve Cox
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I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub. ...Malcolm Little
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Excellent service. Great value for money and goods delivered on time. ...Derek March
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Received as promised thank you ...Danny Lafferty
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub ...Dr Reginald Brian Payne
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored. ...Margaret Goodwin
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Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
...John Tutte
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