|I was very impressed with all aspects of the service we had from My Tub
|Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
|Excellent customer service, keeping us informed about the delivery date for our order: thank you!
...Royal Bank of Scotland
|The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
|Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you
|Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that.
|Excellent service easy site to navigate and delivered on time.
|I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|Excellent service, order delivered on promised date.
...Mr. Brian Helyar