Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
|
It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
...Michael Stanley
|
Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service.
...Neil jaques
|
Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition.
...Mrs Jean Cox
|
Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
|
Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.
...Graham Wright
|
Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie
...Josie Hobson - NSG Exports Ltd
|
Good quick delivery
Email enquiries responded to quite quickly too!
...Paul Felgate
|
Good service
...mary beeny
|
No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
|
£
£348.43 
