|My Tub immediately resolved my problem and supplied the correct item very promptly.
|Great price and great service. Liked being able to email queries etc and get informative responses pretty quickly. Didnt know i could have stuff delivered to my local plumbers- will deffo use this service again in the future.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !
|Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.
...C J HARKER
|Good service and communication... Very helpful.
|Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM
|I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious
...Mrs P Keys
|Hi. I have recd my order. Thankyou
|Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks