|I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
...Dr Reginald Brian Payne
|First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery
|Excellent friendly service, good communications, quality products .... and the best prices around!
|I was very pleased with the service and the goods were delivered on time and well packaged I would use this company again without doubt well done.
|The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
|Excellent service and delivered with no damage and on time - definitely use mytub again!
|The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
|I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
|Would not use again although delivery was free waited far to long 2 weeks
...Peddarsway bed and breakfast
|Delivered on the date confirmed all in good order
...Mrs S Robertson