Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ...Michael Illstone
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered. ...Stuart Page
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service. ...Mr.I.M.Hutton
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future. ...Andy
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done ...Paul Nash
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very good service very helpfull staff very promt with my order will use this company again soon ...michael john barratt
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful. ...Harry Bichard
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