Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub ...Brian Lovett
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Arrived on time as notified
Pleased with service ...R B WHITEHOUSE
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed ! ...Debbie Parr
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks! ...Jeremy Hine
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hi, thanks for a good all round parts, service, and delivery. All good. cheers, James
...james wolstencroft - j wolstensroft
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay. ...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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All delivered as promised. thank you ...DAVID TARBARD
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Very good service, fast delivery ...Robert Law
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Simply put ..., you are the best ! ...D. Dennis
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