|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
...Robert M Mizon
|wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks
|GOODS HAVE BEEN RECEIVED THANKS
...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL
|Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
|cant fault service,remarkably good
|Great service, quick, easy to order and best price I could find for the items I ordered..thanks
|GREAT SERVICE AND PROMPT DELIVERY.....
|Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier.
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.