Out of stock on one item but called to keep me updated about the delay
...Alan Stenhouse
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
...Steve May
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company.
...SHADAB ASLAM - LBV LTD
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much
...Alex Morton
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Item received with thanks.
A very prompt service, many thanks.
...A D Weatherley
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess.
...John Burgees
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Very satisfactory. Will use you again.
...Grahame Platt
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The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you.
...Vic Warth
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
...S Ray
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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£
£348.43 
