|I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
|Very pleased with goods received that were a good price. The tracking and email advice was faultless. Excellent service - will use again and recommend to friends. Thank you. PS Equipment ordered Monday, delivered early on Wednesday and installed by midday!
|Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
...A C Shortland Webb
|Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
|no problems at all, excellent communication will gladly use your company again.
|Goods received as ordered delivery is a bit slow.
|I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
...Dr Reginald Brian Payne
|Thanks, good product & delivered quickly
|Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.