After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Effective and efficient service from start to finish regarding the product required. ...Peter Hampton - Hampton construction
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service. ...Brian Farren
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
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Took ages to deliver. Should have warned of this before taking payment.
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Hello
We are sorry, some times items are out of stock and can take some time for delivery.
Regards
MyTub ...Mr. Andrew Coleman
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Great service, effective, efficient, helpful and very good communications. Great price and fast effective and reliable delivery service also.
Many thanks will use My Tub again in the future and will also recommend friends and family to use this Company, keep up the good work "MyTub"... :-
Stu James ...Stuart James
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Good service. Faster to send the order with DHL to Iceland ...Agnar Árnason
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