|Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
|Very pleased with service and product, thank you
|Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!
|Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.
...Mr Clifford Hart
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
|first class shop, plus web site.
|Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury
...HK Wentworth Ltd
|Website said "in stock" but took 10 days to arrive
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The website says;
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
|Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service.
...KMS Facilities Group Ltd