Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again.
...David Gough
|
Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information.
...Bagel Mania
|
Picked the item up today. Just what I ordered. A fine delivery process.
...George Fowle
|
Hi There,
An extremely good service.
Exactly what I requested and a prompt delivery.
Thank you very much.
Regards,
Paul Edwards.
...Delta Property Services
|
Order arrived when expected and in good order. Excellent service from My tub throughout.
...Margaret Struthers
|
Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
Good speedy service. A*
...plumbtech supplies
|
I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
|
Products were received quickly and I was informed of the order status every step of the way
...Despina Fletcher - Vale of Aylesbury Housing Trust
|
Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
|
£
£261.24 
