I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service ...John Watson
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Super efficient from start to finish, arrived before expected date, top service ...Steven Dorans - Total Property Care
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Delivery was very fast even for the item shipped to the Philippines. Placing the orders were very easy. ...RUFINO B. TIANGCO
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Thanks excellent service as always ...Tony Jones
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response. ...Stephen Watts
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks. ...Mr RW Bain
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Materials arrived at the right place at the right time at the right price
what more could be asked for ...Richard Kirton
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with. ...Vitor Ferreira
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Excellent communication so i could keep my customer upto date ...dan morgan
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