|In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub
...mr faramarz ghatreh
|Excellent service as usual, communication great despite a delay in getting part, well done and thank you
|Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.
|The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
|I was very pleased with the service and the goods were delivered on time and well packaged I would use this company again without doubt well done.
|The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
|Great service...Thank you.
...ANDREW M. MORTON
|Good comunication but no dilivery on time.
------------- ------------------------- -------------
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
|Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.
|Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day.