Very fast delivery and genuine products. ...c waterman
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I am happy with my purchase.
Good communication by seller including delivery date straight after purchase.
Item delivered as information provided.
Nothing to fault
Many thanks ...Radoslaw Gugnowski - RMG CONSTRUCTION LIMITED
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ...Barry Hamilton
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Very quick delivery, good price. Happy! ...angus fairbairn
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered. ...Stuart Page
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery ...Kenneth Roulstone
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve. ...Hentervene Holiday Park
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again. ...Lawrence
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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