Fabulous customer services, very helpful advice for a domestic customer and layperson, fast dispatch and goods as ordered. Thanks, judy ...Judith Nicholson
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Very helpful and kept me informed of when delivery would take place. ...Virginia mansouri
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Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
...Colin Campbell
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you. ...Dominique Saliceti
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks ...Chris Lockett - CH Lockett
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Excellent service from ordering to delivery. Well done ...Terence Gill
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Exxcellent price and fast delivery ...Alistair Mackenzie
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My order arrived on time as stated and the Customer Service recieved from this Company is second to none.
I received emails keeping me informed of the progress of my order from the date of the order to the actual delivery.
The website is clear and concise and their range of products are vast.
I have been using the services of MyTub Ltd for a number of years now and would not hesitate to recommend them.
Andy Yates ...Andy Yates - Andy Yates Ltd
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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