|Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
|Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian.
|Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service
...Mrs A Limb
|Thank you for a very easy transaction. The item was received very quickly and was fitted on my shower in no time at all. Would definately use you again.
|The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
|Good speedy service with no hitches. I just worked.
|Very satisfied with service, thanks
...Startton Audley Engineering Srvices Ltd
Thanks for updates.
|Entirely satisfied with your service - many thanks.
|I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .