This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it
...John kingston - J Kingston electrical engineers
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you.
...Stonebond Properties
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excellent price, good quality and rapid delivery. Would recommend this site to everyone.
...Hugh Pidgeon - East Riding Leisure Haltemprice
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Lovely fast efficient service. Nice quality product fitted in seconds. If only they did a soft close version of the twyford visit seat . None the less I would definatley recommend my tub to everyone. : Thank you
...Kay Edwards
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described.
...Doreen Binnie
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Excellent service and price
...Paul Toney
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I would recommend My Tub as they are very competitive and I had no problems with my order.
...fiona hunter
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful.
...Simon Marriott
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My order was correct and delivered before estimated date.
Excellent service.
...Mr B E Chalk
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£
£261.24 
