Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again. ...M Roberts
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Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish. ...Eila McGeary
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful. ...M E Theeman
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All good. Arrived when promised and was the best price we could find.
...chris daw
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ...David Mundy
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Order received promptly. Customer service excellent. ...Susan Broadbent
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very satisfactory service. thank you very much ...george baker
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again. ...Andrew OwenSmith
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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