I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ...Alasdair Fisher
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I am very happy with the delivery and the items ...kathleen obrien
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much. ...Roy King - na
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs! ...Jim Miller
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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again. ...Jeffrey Robinson
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Product was exactly as described and dispatched speedily. Thanks ...Margaret McGlashan
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick ...Richard Kite
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Good communication - good service - great prices - will use again. ...Graham Brown
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Great service & communication from Mytub. Although initial item was wrongly sent out from manufacturer, Mytub kept me up to date with my order & were very quick to rectify the issue.
Many thanks ...Mrs Simone Icke
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