Very good delivery service thankyou
...m.h.smith
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
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Prompt delivery, kept informed of progress, fair price. Thank you.
...Robert Phillips
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Absolutely fantastic service at the best price !
...Donna meade
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Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
...Paul Harper
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again.
...Stephen Hanmer
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Wrong item delivered. My Tub were on the case straight away and now have the correct item.
...George Cowie
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Perfect service, quick delivery of the correct parts and the best price. Excellent.
...James Baron
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I must thank you for your very prompt delivery.
Ordered on Monday and part installed on Thursday
I was impressed and will use your service again.
Thanks very much
...Robert tweedie - Stevens electrics
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£
£261.24 
